FAQ

Orders & Shipping

  1. When will my order arrive?
    Orders are processed within 2 days, and delivery typically takes 5-15 business days. 

  2. Do you offer free shipping?
    Yes, we provide free delivery on all orders, worldwide.

  3. What if my order arrives damaged or defective?
    If you receive a damaged item, please contact us through our Contact Page within 7 days of receiving your order. Include a photo, and we’ll make it right.

Returns & Exchanges

  1. What is your return policy?
    We accept returns within 30 days of purchase, provided the items are unworn and in original condition. Check our Returns Page for detailed instructions.

  2. Can I exchange an item?
    Yes, we offer exchanges for different sizes or designs. Contact us to start the process.

Products & Sizing

  1. How do I choose the right size?
    Check out our size guide available on each product page for precise measurements.

  2. Are your products unisex?
    Yes, all our designs are created to look and feel great on everyone, regardless of gender.

  3. What materials are used in your clothing?
    We prioritize quality and comfort, using sustainable, durable fabrics for all our collections.

Brand & Values

  1. What makes your brand unique?
    Our brand celebrates individuality and self-expression. Each piece is designed to inspire confidence and creativity, blending simplicity with edge.

  2. Do you design your own collections?
    Yes, all designs reflect our brand’s ethos, with logos, bold statements, and visuals that make each piece distinct.

Payment & Security

  1. What payment methods do you accept?
    We accept major credit cards, PayPal, and other secure payment options.

  2. Is my payment information secure?
    Absolutely. We use encrypted payment systems to keep your information safe.

Engage With Us

  1. Can I share my purchase on social media?
    Yes, and we’d love to see it! Tag us @thewhateverbrand and use #TheWhateverBrand to get featured on our page.

  2. How can I contact customer support?
    For any questions, contact us through our Contact Page, and we’ll get back to you within 24 hours.

More Questions?

  1. What if my question isn’t answered here?
    Reach out to us through our Contact Page. We’re here to help!